Check the basics
First things first, let’s cover the basics before diving into more complex solutions:
Power supply: Make sure the washing machine is properly plugged in and receiving power. Check the outlet and ensure it’s functioning correctly. Water supply: Verify that the water supply to the washing machine is open and not blocked.
Restart the washing cycle
If your washing machine is stuck on sensing, try restarting the cycle to see if it resolves the issue:
- Turn the washing machine off.
- Wait for a few minutes.
- Turn the washing machine back on and start a new cycle.
Check for obstructions
Sometimes, a simple obstruction can cause the sensing issue. Here’s what you can do:
Inspect the drum: Check inside the drum for any items that may be blocking the sensors. Clean the sensors: Dust or dirt buildup on the sensors can interfere with the sensing process. Gently clean the sensors to ensure they are working correctly.
Reset the washing machine
Resetting the washing machine can often fix minor glitches. Here’s how you can reset your machine:
- Unplug the washing machine from the power source.
- Wait for 510 minutes.
- Plug the washing machine back in.
- Start a new cycle to see if the issue is resolved.
Contact customer support
If you have tried all the above steps and your washing machine is still stuck on sensing, it may be time to contact customer support for further assistance. They can provide more indepth troubleshooting steps or schedule a service visit if needed.
With these simple steps, you can troubleshoot your washing machine when it’s stuck on sensing. Remember to follow the instructions carefully, and you’ll have your machine back in working order in no time!
